Description of the room, including camera equipment used to record the actions and words of the evaluator Description of the observers, either in the room or behind a one-way mirror in the control room. If the observers are in the room, they should be briefly introduced (first names will do) Explanation of the product being… [Read more…]
August 1, 2010
When using the Top-Down approach to log results from user testing, place them under the following categories. Clarify the core concepts Does the design match the user’s mental model (e. g., the desktop metaphor)? Fit content to customers who use the product Does the content fit the user’s expectations? Is the information organized or mapped… [Read more…]
August 1, 2010
Quantitative Data: Time to completion of each task Number of participants completing tasks within allocated time Number of participants completing tasks with extra time Number of problems encountered Number of errors (unsuccessful tries) Number of local problems Number of times each participant uses “help” menu Number of times each participant accesses advertising sites Length of… [Read more…]
August 1, 2010
1