Tasks Commonly Tested in User-Testing

Posted on July 31, 2010

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  • First impressions (look and feel of the product)
  • First tasks (so important in fixing in users’ minds whether they will consider the product easy or difficult to use)
  • Tasks most frequently performed
  • Critical tasks (even if performed less frequently)
  • Specific problem areas (typically identified by sponsor or heuristic evaluation)
  • New tasks added to a product or changes made from an earlier version of the product (including changes made after an earlier usability test of a prototype)

taken from: Barnum, Carol. “Usability Testing and Research” p161

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